Effective Date: 01 December 2023
Thank you for choosing Digital Bikana for your online educational needs. We are committed to providing high-quality courses to help you achieve your learning goals. Please read our refund policy carefully before making a purchase.
1. Refund Policy Overview: Digital Bikana does not offer refunds on course purchases. All sales are final. Once a course is purchased, it is non-refundable.
2. Course Preview: We encourage users to take advantage of our course previews and free trial offerings before making a purchase decision. This allows you to evaluate the content, structure, and teaching style to ensure it meets your expectations.
3. Technical Issues: If you encounter technical issues while accessing our courses, please contact our support team at [founder@digitalbikana.com] for assistance. We are committed to resolving technical problems promptly to ensure a smooth learning experience.
4. Course Content Updates: Digital Bikana reserves the right to update, modify, or discontinue any course content without prior notice. However, such changes will not affect courses already purchased.
5. Customer Support: If you have any questions or concerns regarding our courses, please reach out to our customer support team at [founder@digitalbikana.com]. We are here to assist you and address any issues you may encounter during your learning journey.
6. Exceptional Circumstances: In rare cases, Digital Bikana may consider refund requests under exceptional circumstances, such as billing errors or unauthorized transactions. Requests in such cases must be submitted in writing to [founder@digitalbikana.com] within 15 days of the purchase date.
7. Changes to Refund Policy: Digital Bikana reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Please check our refund policy periodically for updates.
By purchasing a course from Digital Bikana, you acknowledge that you have read, understood, and agreed to our refund policy.
If you have any questions or concerns about our refund policy, please contact us at [founder@digitalbikana.com].
Thank you for choosing Digital Bikana for your online education needs.